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  Mecca Hosting® - Privacy Policy


Effective Date: 23 January 2009

At Mecca Hosting your privacy has always been very important to us.

We never sell or rent your personal information.

By participating in the PrivacyBot Program, we have made a commitment to meet the programs' requirements regarding how we treat your information and have it verified by PrivacyBot.

This privacy policy explains how we collect, maintain, use and disclose your personal information and covers Mecca Hosting's website: www.MeccaHosting.com

Table Of Contents


Why do we ask for personal information?


As a service provider, we need to contact you from time to time to 1) inform you about problems with your services; 2) request that you take certain actions; or 3) send notices or information you have requested. We take the job of protecting your personal information very seriously; for example, our employees never have access to your e-mail addresses or telephone numbers -- even when contacting you directly.

How do we collect your information?


Generally, we only collect personal information about you from you, unless it is not reasonable or practical for us to do so or you consent. We securely collect all personal information through forms on the Internet that operate at the highest level of security supported by your browser; typically 128-bit encryption, but 256-bit encryption is also available.

Protecting the privacy of the very young is especially important to us. For that reason, we never knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.

What information do we hold about you?


In order to identify you, we store your login username, password, mother's maiden name, month and day of birth, if provided. We also store your name, address, telephone contact numbers, and e-mail addresses, which are used to contact you regarding problems or issues with your account. Your credit card number and expiration date are also kept on our systems for processing service payments or refunds.

We also store cookies which help us provide a better user experience by remembering you when you return to our website. We also use cookies to keep track of who referred you to our site, so we know whom to credit for orders placed for our services. If you choose to disable cookies in your browser, you can still access much of our services, however, some of our systems use cookies to remember your login so that you're not continually asked for your login username and password.

How do we protect your information?


We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure. We have physical, electronic and procedural safeguards to protect your information which is held by us. For example, your personal information is stored in secured office premises, in electronic databases requiring logins and passwords for access. This information is only available to staff whose job purpose requires access and we require that they maintain the confidentiality of your personal information. Your personal and financial information is further protected on our systems by scrambling it using well-known high-grade encryption systems; IDEA and AES.

How do we use your information?


We use your personal information to:
  • help us process your application for our products or services;
  • effectively manage and administer all products and services we provide to you.
Any form used to collect your information may give more specific details about the way we use your information.

You may opt-out of any mailings that you receive from us at any time by contacting us here.

Who do we disclose your information to?


We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction.

We never sell or rent your personal information.

Depending on the product or service that we provide to you, we disclose some of your personal information to:
  • the US Postal Service, which provides mailing services;
  • our credit card processor, which provides credit card authorization, clearing and settlement services used to process your payment;
  • our ICANN accredited domain registrars (which may be located overseas) to which all domain registrations are submitted on your behalf;
All communications with the above third-party agents are completed confidentially and transmitted securely over the highest level of security available. These agents are limited in their use of your information to the purposes of our business only; although information on domain name ownership is a public record.

We may also have to respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may possibly share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.

What information do we disclose?


We will only disclose the minimum amount of information that is required to accomplish said tasks.

We disclose your company name, full name, and full address to the US Postal Service for delivering correspondence by mail.

We disclose your company name and full name to our domain registrar to be listed on your domain name as a public record. We register all domain names using our own mailing address, phone number, and e-mail address to help protect your personal information. The only exception is Canadian domain registrations, as we are required to disclose your company name, full name, address, phone number, and e-mail address to the Canadian domain registry authority.

We disclose your full name, street number, zipcode, credit card number, credit card expiration date, and card verification code to our credit card processor in order to collect payment for our services.

How can you access and correct your information?

  • Clients:

  • You can access and update your personal information at any time by logging into our Account Manager at https://manage.MeccaHosting.com/?page=account. In order to properly identify you, we require that you enter your account login username and password to access our Account Manager.

  • Members and Visitors:

  • You can request access to or corrections to your information at any time by phone or e-mail. We will process your request within a reasonable time, usually within a few days for a straightforward request. More time may be needed, depending on the nature of the request.
There are no fees for accessing and correcting your information.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to said information.

How can you contact us?


If you have any questions, concerns or complaints about our privacy policy or practices, please contact us. We will try to answer any questions that you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices.

  Ronni Howell
  Mecca Hosting
  6547 N Academy Blvd, M/S 570
  Colorado Springs, CO 80918
  
  http://www.MeccaHosting.com/


 

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